![]() Belkin "SuperSpeed"PCIe, Dual-Port (F4U023).US Robotics, PCIE, 2-Port (USR8402): (Molex power connector needed).**If you Drobo 5D or Drobo Mini is using 3.0.7 (or newer) firmware and you are experiencing problems, Contact** Note: Windows default drivers are acceptable Most current drivers with your NEC/Renesas-based device, which, as of June-2013 is version2.1.39.0.Ĭheck the manufacturer's website for operating system compatibility and further information: However, as long as one is mindful of using the correct, most current drivers available, it is likely that any PCIe, USB 3.0 card (or MOBO) certified by the USB-IF, will function correctly with the Drobo.īased on Drobo Inc’s own test results, a list of supported USB 3.0 devices is shown below however, most certified, NEC/Renesas-based devices should work correctly. In some cases, a Molex power connector may be needed.Ĭertain cards have very limited documentation in this regard and should be avoided. i7, i5). Please click here for info regarding Intel drivers. Windows PCs may have onboard Intel-based USB 3.0 chipsets (e.g.ASUS, Dell) website and double-check that you are using the most current drivers and BIOS. If your computer has onboard USB 3.0 capability, visit your computer OEM's (e.g.Users of 2-port, CalDigit cards: If you are using the latest driver and a known good USB 3.0 cable, but card does not work, contact CalDigit Support.Your data will not travel to and from your Drobo device as quickly. Either situation can result in reduced performance. In addition, USB ports on older computers are frequently slower ports. However, the front USB ports are usually connected to the motherboard with a cable. ![]() The USB ports on the back of your computer are directly connected to the motherboard. We recommend avoiding the USB ports on the front of your computer, if possible.If Hub/Adapter is being used, directly connect Drobo to Computer.On some Computers, there are USB ports on the front, use the USB ports on the back of the computer.If Dashboard does not recognize Drobo, use the toggle switch on the back of the Drobo to Power Off and On. After a few minutes, power Drobo back on using the toggle switch on the back of unit. Latest versions may be downloaded from here: First and foremost, ensure you are using the latest Firmware and Drobo Dashboard version for your Drobo.General Troubleshooting: Applies to all direct attached Drobos
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